Examining the Job Satisfaction among the Hotel Employees in Bangladesh: An Exploratory Study

Abstract

This paper tries to explore the employees’ job satisfaction in different residential hotels in Bangladesh. To determine the employees’ job satisfaction regarding their work in residential hotels in Barisal, sixty four samples were selected and SPSS 16.0 was used for demographic information, descriptive statistics, regression and correlation analysis. This study reveals some job-related factors that affect the overall job satisfaction of hotel employees’ in Barisal. The multiple regression analysis of chances of promotion has significant relationship to the job satisfaction & other factors have no significant relationship to the job satisfaction in hotels of Barisal. The Pearson correlation analysis (sig. 0.002) clearly indicates that the research is statistically significant and the result depicts that job security (.289) and fair salary (.279^*) are highly correlated with working environment. Findings of this study also suggests that overall job satisfaction is influenced by the chances of promotion and working environment. The implication of this study is that hotel industry should take proper action to ensure the better working environment and try to minimize the promotional barriers in increasing the employees’ satisfaction.

Keywords: Hotels, Job satisfaction, SPSS, Work environment, Job security.