The Influence of Work Culture on Job Satisfaction and Performance: A Study on the Employees of the Bank Jatim in Surabaya, East Java, Indonesia

Abstract

The purpose of this study is to test and analyze the influence of work culture on job satisfaction and employee performance of Bank Jatim in Surabaya. This study uses a sample of 170 respondents using a sampling technique based on the 17 indicators observation which is assumed with the data of observation between 5-10. The analysis of this research using model analysis Structural Equation Modeling (SEM) with a theoretical explanation through the evaluation criteria of goodness of fit. The results of this study showed that the work culture has positive and significant effect on employee job satisfaction. Then from the analysis of the same working culture has positive and significant effect on employee performance, while job satisfaction has a positive effect on employee performance of Bank Jatim in Surabaya. The magnitude of the influence of a positive work culture significant the employee aware of the value and the behavior that is applied in working the better, so a significant influence of work culture on job satisfaction show the results of the highest compared with the significant influence on employee performance of Bank Jatim Surabaya. While the results of other findings in this study, that the work culture has positive influence on employee performance of Bank Jatim Surabaya through job satisfaction. This indicates, the higher the work culture which is embedded in the self of employees, the higher the person's employees is able to produce a high performance so that employees feel satisfied with the work that is produced.

Keywords: Work Culture, Job Satisfaction, Performance, Employees Bank Jatim Surabaya