Organizational Citizenship Behavior as a Way to Improve Performance:Evidence from Muslim Teachers in Indonesia

Abstract

This study aims to examine the effect of Organizational Citizenship Behavior (OCB) on the performance of teachers by considering the factors of quality of work life, organizational commitment, and spirituality. This study emphasized on OCB. The study was conducted on ten (10) State Islamic High Schools (Madrasah Aliyah Negeri) in Jombang, Indonesia. The design of this study was quantitative. Survey method was used to collect primary data through questionnaire. Respondents of this study were all high school teachers; there were 114 units as a sample of research through random sampling technique. Path analysis on Structural Equation Modeling was used to test the hypotheses. The uniqueness of the study was OCB for Muslim teachers. The findings show that OCB has been strongly influenced by the quality of work life to achieve performance; thus, it can be concluded that the good quality of teachers’ work life can be a stimulant for OCB.

Keywords: Organizational Citizenship  Behavior , Performance, Quality of work life, Spirituality,Organizational commitment