The Role of Knowledge Authority or Job Authority in the Process of Decision-Making: Empirical Evidence

Abstract

This study aimed to show the role of knowledge authority or job authority in the process of decision-making, in Jeddah Municipality . Study population consisted of the employees Top and Medal Management at the Jeddah Municipality, at the head office. The number of the Study population  is (485) males and females employees. A random sample was selected that consisted of (250) employees working in the analytical descriptive method in treating the study topic, the descriptive method was used to cover the study theoretical side, while the analytical method was used to cover the practical side. SPSS was used for analysis including Frequencies, percentages, averages, standard deviations, and Simple Regression Analysis. The prominent findings indicate, There is a statistically significant relationship between the (knowledge authority or job authority or both), and the process of decision-making. And also There are statistic significant difference between demographic variables job level and the process of decision-making,. There favor of (manager). There are no statistic significant difference relationship between demographic variables (age, experience) and the process of decision-making.  And  the study recommended the -Involve Employees in Decision Making, When associates are involved in the decision making, they feel  in ownership and management positions value them as a significant contributor to the team’s success, then raise their level of effort and commitment to ensure the department’s or company’s success.

Keywords: Knowledge authority , Job authority, Jeddah Municipality, Decision Making, KSA