Psychological Capital and Job Satisfaction of the Non Managerial Employees in the Banking Sector in Sri Lanka

Abstract

The traditional approaches once considered vital to employee satisfaction have proven insufficient to the competitive business world. The positive psychological capabilities have gained much attention in the recent past as a new approach to improve the job satisfaction of the employees. The purpose of this study was to examine the impact of psychological capital on job satisfaction of the non managerial employees in the banking sector in Sri Lanka. Data for the study was collected from 357 randomly selected non managerial employees from the banking sector in Sri Lanka using a structured questionnaire and correlation coefficient and regression were used for the data analysis. According to the data analysis, the psychological capital of the non managerial employees is positively and significantly correlated with their job satisfaction. The concept of psychological capital can be used as an intrinsic motivator in the banking sector.

Keywords: Job Satisfaction, Non- managerial employees, Psychological capital, Banking sector