Effects of Total Quality Management Practices on Performance of construction Projects in Trans Nzoia County

Abstract

Quality is an important consideration in modern construction as evidenced by clients’ increasing use of reputations of companies for quality work as a basis for choosing prospective contractors. TQMP and performance relationship is a popular discussion in the literature. Quality performance and TQM relationship is supported with various studies but the issue of project performance has not been thoroughly explored. Most scholars stress on the importance of TQMP on performance outcomes. The main aim of the study was to analyze the effects of TQMP on the Performance of Construction Projects. The specific objective of the study was to establish the effects of Leadership on the performance of Construction Projects. A descriptive survey research design was applied for this study. Census was conducted for data collection. A pilot study was done in Kakamega County where 20 questionnaires were distributed. The questionnaires were then evaluated for content validity and reliability. 110 questionnaires were then distributed to project professional in Trans Nzoia County according to the sample frame. The study received responses from 100 respondents of the targeted 110 respondents.Data analysis involved cleaning data and identifying common themes from the respondents’ description of their experiences. Data collected was then coded, tested for completeness and analyzed. Frequency counts of the responses were obtained to generate information about the respondents and to illustrate the general trend of findings on the various variables that were under investigation. The multiple linear regression model indicated that 25.2% of performance of construction projects in Trans Nzoia County is influenced by total quality management practices. From the findings it can be concluded that leadership enhance the performance of construction projects in Trans Nzoia County. The study recommends that construction projects  leadership should be incorporated in construction policies.

Keywords: Total quality management, Leadership