Employees’ Views and Loyalty on HRM Activities: The Case of Sekyere Rural Bank-Ghana

Abstract

This paper is supported by a project of China Ministry of education. (Project NO. 15YJC90033)

Abstract

This research looked at employees’ perception on HRM practices and their loyalty in the case of Sekyere Rural Bank in the Ashanti region of Ghana. Research over the years, tend to focus their concentration much on the impact HRM practices has on organizations but less attention has been taken to employees’ perception about the importance of HRM practices on their professional development and career success. The objectives of the study were to analyse perceptions of employees on HR practices Sekyere Rural Bank, ansalyse the loyalty of employees and establish the relationship between employees’ perception on HRM and their loyalty. It employed the use of convenient random sampling which gave employees in seven (7) branches of Sekyere Rural Bank equal opportunity of being selected. Questionnaires were designed for the purposes of the study to provide information on employees’ perception and employees’ loyalty. For the purposes of the study, 100 employees in the 7 branches of Sekyere Rural Bank were selected. From the results gathered, 84% out of 100% of those approached took part in the study (n=84). The findings of the study revealed that employees clearly understood the HR practices and had much positive perception on career planning and lowly perceived the other HR practices. Analysis from the loyalty scale also showed that employees’ of Sekyere Rural Bank had neutral response to the questions asked. This shows that employees’ loyalty and commitment to the organisation has not been achieved fully. It is thus recommended that management should make much effort in educating and training employees on the importance of the various HR practices, making their appraisal systems friendlier and also engaging them in their career planning projects as this makes them more loyal based on our findings.