The Impact of Soft Leadership Practices on the Organizational Climate for Creativity at Jordan Customs Department (JCD)

Abstract

The present study aimed to explore the impact of soft leadership practices on the organizational climate for creativity at Jordan Customs Department (JCD).The examined soft leadership dimensions are: (communication, leadership capacity, development, training, cooperation, reasoning, creative problem solving, planning, team work, and organization). A sample was chosen through using the simple random sampling method. The sample consists from 200 employees who work at Jordan Customs Department (JCD). A questionnaire was developed for collecting the required data. The collected data was analyzed statistically through using the relevant statistical analysis methods. Simple and multiple regression analysis were conducted to analyze the collected data and test the study’s hypotheses. It was found that soft leadership practices have a statistically significant positive impact on the organizational climate for creativity at Jordan Customs Department (JCD).It was also found that there is a statistically significant positive relationship between soft leadership practices and the organizational climate for creativity at Jordan Customs Department (JCD). The researcher recommends raising employees’ flexibility. That shall participate in improving work procedures, and communication methods. It shall also participate in creating an internal environment that promotes creativity and innovation among employees.

Keywords: Soft leadership, organizational climate for creativity