The Impact of Work Stress on Employee Performance: Based in Banking Sector of Faisalabad, Pakistan

Abstract

The study investigated the impact of work stress on employee productivity. The study sought to find out how work-related stress could affect the productivity of banking staff of Faisalabad, Pakistan. In addition, it identified certain factors which contribute to work stress among banking. The target populations comprised all employees from the five to six bank of Faisalabad city (Bank AL Habib, Faysal limited bank, MCB, Meezan Bank, J.S Bank, Bank Al-Falah). The stratified random sampling technique was used to select 50 participants for the study. Questionnaire was the instrument used to elicit information from the respondents. Descriptive statistic of table and percentage were used to answer the research questions raised to guide the study while regression and correlation method was adopted to analyze the research hypotheses generated for the study. To check the impact of work stress, the stress related variables are impact of workload, impact of role ambiguity, impact of role conflict. The findings of this study revealed that there is significant relationship between work stress and employee’s productivity in banking sector.

Keywords: Work stress and Employee’s productivity

DOI: 10.7176/EJBM/11-1-04