Ergonomic Environment, Information and Communication Technology (ICT) and Secretarial Efficiencies in Tertiary Institutions in Ekiti State, Nigeria

Abstract

Ergonomic environment, information and communication technology (ICT) and secretarial efficiencies in tertiary institutions in Ekiti State were investigated.  The population consisted of all secretarial staff and executives/directors in all tertiary institutions while the sample was 180 respondents randomly selected from three tertiary institutions.  The research instrument was questionnaire, validated with a reliability co-efficient of 0.77.  Data collected were analyzed using frequency counts and simple percentages for the research question while the hypothesis was tested using Pearson Moment Correlation Coefficient at 0.05 level of significance. Findings show that the physical environments of the institutions are conducive for work and some necessary facilities that could aid the efficiency of secretarial staff are provided but inadequate. It was concluded that good working environment is indispensable in today’s workplace for the efficiency and effectiveness of secretarial workers.  It was suggested that efforts must be made to design jobs that help employees reduce and break up their sitting time, among others.

Keywords: Ergonomics, Secretaries, Efficiency, Work Environment, ICT.

DOI: 10.7176/EJBM/11-23-07

Publication date: August 31^st 2019