The Influence of Training, Motivation, and Work Ethics on the Internal Communication and Their Impact on the Employee Performance

Abstract

This study aims to identify the effect of training, motivation, and work ethics on internal communication and its impact on employee performance. The design of this research is descriptive and quantitative explanative, using multivariate analysis methods. The sample for this study was 323 respondents selected using the proportional sampling method. Data collection was carried out using a questionnaire. Research data were analyzed using structural equation modeling (SEM) with partial least square (PLS) approach. The results showed that training had a significant effect on communication, but not significantly on performance. Motivation has a significant effect on internal communication and employee performance. Work ethics has a significant effect on communication, but not significantly on performance. Meanwhile, internal communication has a significant influence on performance. Furthermore, training, motivation, work ethic, and internal communication simultaneously have a significant effect on performance. Simultaneous training, motivation, and work ethic also significantly influence performance.

Keywords: Training, Motivation, Work Ethics, Internal Communication, Performance

DOI: 10.7176/EJBM/11-24-10

Publication date: August 31^st 2019