The Total Quality Management In The Jordanian Universities

Abstract

The main purpose of this research is the measuring the total quality management in the Jordan universities Overall from the standpoint of faculty members. In additional to know the impact of variables (gender, age, college, experience, degree of Scientific) in the responses of faculty members. T his research will using a survey (questionnaire) to collecting the data. According to the agenda Morgan in 1970, 3.2% is the appropriate sample size for the total population, which means (366), is the appropriate sample size of 700 faculty members in Jordan universities. Data will be analyzed through statistical method of analysis using SPSS and the researcher will use the statistical treatments like: frequencies, and the arithmetic average, standard deviation, and percentage, T-tests for independent samples, One Way ANOVA. This research determines whether the Jordanian universities embraced the total quality concepts or not. And to what extent the public universities in Jordan are adopt ted these concept. Through this research we can understand how the universities can overcome of the difficulties from the view of the academic members.

Keywords: total quality management, Jordan university.