Ethical Climate and Organizational Citizenship Behaviors: the Mediating Role of Organizational trust

Abstract

In this paper, we study the effects of ethical climate on Organizational Citizenship Behaviors (OCB) and the mediation role of organizational trust. The empirical verification of the conceptual model was conducted through a survey of 283 employees in telecommunication services in Morocco. The structural equation modeling approach was used to test the proposed hypotheses. The main results of this paper indicate the existence of a positive and significant relationship between ethical climate and OCB. Also, organizational trust fully mediates the relationship between ethical climate and OCB. Research results were discussed and managerial implications were outlined.

Keywords: Ethical climate, Organizational Citizenship Behaviors (OCB), Organizational Trust.

DOI: 10.7176/EJBM/12-3-05

Publication date: January 31^st 2020