Effect of Ergonomic Factors on Employees Performance in Nigeria’s Banking Sector

Abstract

The study examined the effect of ergonomic factors on employees’ performance in the Nigerian banking sector, using banks in Anambra State, Nigeria as the study area. In investigating the effects of these factors on employees’ performance, we raised a literature review and partitioned it into three main sections of conceptual review, theoretical exposition and empirical review. The study adopted descriptive survey design and the main statistical tool of analysis were Summary Statistics and Chi-Square (c²) test of independence. All tests were conducted at 0.05 level of significance. Major findings from the study were that physical workplace environment significantly affects employees’ performance in the banking sector in Nigeria. Similarly, the study found also that engaging on repetitive task assignment and insufficient rest time hampers employees’ performance. The study concludes that having work/task design that are repetitive makes employees feel tired and bored and that insufficient rest time for the employees also leads to health conditions that negatively affects performance in the banking industry in Nigeria. It was recommended among others that the management should encourage the employees to perform better by providing conducive workplace environment both in design of tasks and indoor office environment.

Keywords: Ergonomic factors, Employees’ performance, Banking sector, Nigeria.

DOI: 10.7176/EJBM/12-23-10

Publication date:August 31^st 2020