The Mediating Role of Employee Satisfaction on the Effect of Competencies and Work Environment on Employee Performance: On the Pandemic Covid 19 Era

Mahmudah Enny Widyaningrum


The objective of this study is to examine the effect if competencies and work environment on employee performance with employee satisfaction as an intervening variable. This paper is work during the Covid 19 Pandemic era. The research used primary data and census sampling with number of sample 150 employees of CV Sapta Bona Artha company. The result shows that competencies and work environment has a positive effect on employee satisfaction and employee performance. Also, employee satisfaction shows a positive effect on employee performance. The research also found that employee satisfaction mediates the effect of competencies and work environment on employee performance. It is recommended that employee satisfaction is an important role to improve the employee performance. New normal conditions may cause uncertainty on the employee on improving their performance. Therefore, the company will need to formalize the best strategy for improving employee behavior to make the target and the objective of a company successfully achieved.

Keywords: Competencies, work environment, Job Satisfaction, Employee Performance

DOI: 10.7176/EJBM/12-36-04

Publication date: December 31st 2020

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