Perception Of Office Managers on Technology Skills Possessed of Secretaries in Colleges of Education for Managing Information in Enugu State

Eya Gloria Mgboyibo, Emeka Promise Ugwnwoti


The study was undertaken to determine the perception of office managers on technology skills possessed by secretariats in colleges of education for managing information in Enugu State. The researcher employed a descriptive survey research design. The study population consisted of 90 office managers from two government owned colleges of education in Enugu State. There was no sampling since the size was manageable. The instrument for the data collection was a structured questionnaire developed by the researcher entitled: “Technology Skills Possessed” by Secretaries Questionnaire (TSPSQ). The instrument was duly validated by three experts. The reliability was done using Cronbach Alpha which yielded coefficient of 0.68; indicating the instrument was reliable. The two research questions was answered using mean with standard deviation. While the null hypotheses were tested at .05 level of significance using t-test. Results of data analysis relating to the study have shown the following. Networking skills are highly possessed by secretaries as perceived by office managers in colleges of Education for managing information in Enugu State. The office managers equally perceived that word processing skills are highly possessed by their secretaries for managing information. The hypotheses tested, showed that there was no significant difference between office managers in federal colleges of education and their counterparts in state on their perception on technology skills possessed by their secretaries for managing information. Based on the findings, it was recommended that secretaries should be allowed to update their technology skills by attending regular conferences.

Keyword: Office Managers, Technology Skills, Secretaries and Colleges of Education.

DOI: 10.7176/EJBM/13-18-14

Publication date:September 30th 2021

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