Employee Satisfaction as a Mediation of Work Motivation and Training on Bank Employee Performance

Abstract

This study aims to examine job satisfaction as a mediating variable of work motivation and training on employee performance. The research was conducted at a bank called "Bank Pembangunan Daerah" which is a well-known bank located in eastern Indonesia, precisely in "East Nusa Tenggara, Larantuka". The research population is all bank employees who have participated in the training program as many as 64 employees. The sampling technique is census. The research design is quantitative, that is, it examines the causal relationship by considering the mediation aspect. The analysis technique uses path analysis in the structural equation model. The results showed that employee job satisfaction was proven to mediate work motivation and training on employee performance. Job satisfaction is more able to anticipate the implementation of training than aspects of employee work motivation to improve employee performance. Unfortunately, job satisfaction is not able to become a strategy in the field of human resource management to improve employee performance. It turns out that the work training program that is regularly held by bank management has a direct impact on employee performance.

Keywords: Work Motivation, Training, Job Satisfaction, Employee Performance

DOI: 10.7176/EJBM/14-2-01

Publication date: January 31^st 2022