Employee Competence and Work Engagement of Deposit Money Banks in Rivers State

Abstract

This study examined the relationship between employee competence and work engagement of Deposit Money Banks in Rivers State. The study utilized a cross-sectional  survey design. Primary data were sourced through structured and  self- administered questionnaire. The population of the study comprised 283 staff of twenty-two (22) deposit money banks in Port Harcourt; whereas a sample size of one hundred and sixty-five (165) staff was drawn through the Taro Yamane formulae. The reliability of the instrument was determined by the use of the Cronbach Alpha Ccoefficient, with 0.70 as benchmark. Data generated were presented with tables and descriptive statistics while hypotheses were tested using the Spearman’s Rank Order Correlation Statistics. The findings revealed that there is a significant relationship between competence and work engagement of Deposit Money Banks in Rivers State. The study concludes that when employees are empowered through competence improvement,  work engagement is enhanced.  The study recommends that Deposit money banks should build the competence of the employees through training and  development. Employees should be given enough freedom and authority to make decisions concerning their day-to-day work roles to enhance their perception of autonomy in decision making.

Keywords: Employee Competence, Work Engagement, Vigour, Absorption, Dedication

DOI: 10.7176/EJBM/14-9-01

Publication date:May 31^st 2022