The Effect of Human Resource Information Systems on Innovation –Study at Jordanian Telecommunication Companies

Abstract

Telecommunication companies is a very important sector in today’s economy. They contribute heavily to the national economy of developed and developing countries. They are considered a motive for all sectors in any country. Therefore, human resources should be managed well and the consolidated human resources information systems are very important in this pursuit. They need support from top management at the telecommunications companies. As such, this study aimed to know the effect of human resources information systems on innovation from the employees' point of view at the Jordanian telecommunications companies. To achieve this, (384) questionnaires were distributed to the sample at Jordanian telecommunications companies, with (336) valid questionnaires were recovered. The study concluded with some results, most importantly are the level of human resources information systems, which scored high, in addition to innovation, which scored high as well. There is a significant statistical effect of human resources information systems and all its components on innovation at (α ≤ 0.05) at Jordanian Telecommunications companies, and interpreted (0.60) variance for innovation, except for selection and recruitment information systems which had no effect. The researcher recommended that the telecommunications companies adopt human resources information systems as a strategy to maximize benefits gained from the strategy of their use. In addition, the researcher recommended that the telecommunication companies increase the level of relying on human resources information systems to get information about employees, competencies, and human resources as a whole, which benefit in planning, training, compensation and so on to get benefits for their companies.

Keywords: Human Resource Information Systems, Innovation, Telecommunications companies, Jordan

DOI: 10.7176/EJBM/14-10-06

Publication date:May 31^st 2022