Servant Leadership and Job Satisfaction: Mediatory Role of Perceived Organizational Support

Abstract

The purpose of this study was to investigate how perceived organizational support mediated the relationship between servant leadership and job satisfaction. In a cross-sectional survey research design, 297 personnel of parastatals and ministries under the control of the Delta State Government were the participants. Hypotheses were tested using structural equation modeling, and data was collected using a structured questionnaire. The results show that servant leadership strongly predicted both perceived organizational support and job satisfaction, while perceived organizational support significantly predicted job satisfaction. Furthermore, the relationship between servant leadership and job satisfaction is partially mediated by perceived organizational support. It was suggested that the Delta State Government train leaders in its parastatals and ministries on the concept of servant leadership and foster an environment where employees feel appreciated by their employer.

Keywords:Servant Leadership, Perceived Organizational Support, Job Satisfaction, Structural Equation Modeling

DOI: 10.7176/EJBM/15-8-05

Publication date: April 30^th 2023