Project Communication and Road Construction Projects Performance in Kenya

Philip Wanjala Wasike, Gregory S. Namusonge, Elizabeth Nambuswa Makokha, Teresa Karamunya


The purpose of the study is to assess the effect of project communication on road construction projects performance in Kenya, The study used the following theories as per the variables; Communications theory relevant to the study variable. The study adopted a mixed research design with a target population of 475 and a sample size of 143. Data collection instrument was questionnaire.  Piloting was done to test the validity and reliability of the data collection instrument. Data was analyzed using a Statistical Package of Social Sciences (SPSS) Version 27.0. The multiple regression analysis models was developed to establish the relationship between dependent and independent variable. The Analysis of Variance (ANOVA) was used to test significance of variance of one variable over the other. On the prediction that Project communication did not have significant relationship with the road construction projects performance in Kenya. A p value of 0.000 was less than 0.05 implying rejection of the null hypothesis in favour of the alternative. Therefore, project communication had a significant relationship with road construction projects performance in Kenya. Based on the findings, the study recommended that communication is one of the most fundamental skills for construction project managers and that considering the vast number of employees working on different tasks throughout a project, confident, clear, and reliable communication are crucial to the success of the project for all parties involved – and it starts with you as the PM. The management should provide a two-way communication that includes sharing information with stakeholders, allowing sufficient opportunities to appeal and building trust with stakeholders to improve teamwork and lead to better project collaboration as poor communication result in misunderstandings, delays, and issues down the road. The finding of the study was important because: it was to assist the government in  strengthening the policy framework and enact laws to govern the road construction industry, Road Construction firms will use the findings of this study to enhance their Total Quality Management (TQM) and hence be able to deliver Road projects on time and within budget, Road Construction professionals like Project Managers(Civil & Structural Engineers) and Road Construction Companies will use the findings of this study in their day to day Road construction project management.

Keywords:Project Communication, Road Construction Performance

DOI: 10.7176/EJBM/15-17-07

Publication date:October 31st 2023

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