Work Engagement as a Mediator Between Servant Leadership, Organizational Culture, and Job Satisfaction on Employee Performance in SPK School

Abstract

This study aims to examine the influence of servant leadership, organizational culture, and job satisfaction on employee performance, with work engagement as a mediating variable in the context of the Cooperative Education Unit (SPK). A quantitative approach was used, collecting data through a survey of 110 respondents from one of the SPK educational institutions, Global Jaya School in South Tangerang. Data analysis was conducted using the PLS-SEM (Partial Least Squares Structural Equation Modeling) method. The results indicate that servant leadership significantly influences employee performance, both directly and indirectly through work engagement, while organizational culture and job satisfaction have no significant effect. The practical implications of these findings suggest that strengthening servant leadership and increasing work engagement are key strategies for improving employee performance in the SPK educational environment.

Keywords: servant leadership, organizational culture, job satisfaction, work engagement, employee performance.

DOI: 10.7176/EJBM/17-7-04

Publication date:August 31^st 2025