Workplace bullying, job satisfaction and job performance among employees in a federal hospital in Nigeria

Abstract

This study examined the individual and interactive effect of workplace bullying and job satisfaction on job performance among employees in a federal hospital in Nigeria. 192 employees of a federal hospital in Nigeria voluntarily participated in the study. Questionnaires were administered on the participants to elicit their responses on the study variables. The study found that employees who perceived low level of bullying performed higher than those who experienced higher levels of bullying at work. In addition, the study found that employees who experienced high level of job satisfaction performed higher than those who experienced low levels of job satisfaction. Expectedly, the study found a significant negative relationship between workplace bullying and job satisfaction. However, there was no significant interaction effect between job satisfaction and workplace bullying on job performance. We recommend that employees who experience bullying at work should be given adequate support in order to reduce the negative consequences of bullying on employee well-being and performance.

Key words: workplace bullying, job satisfaction, job performance, hospital, Nigeria.