Effect of Human Resource Management Practices on the Performance of Small and Medium Hotels of Osu Klottey Sub-Metropolitan Assembly of Greater Accra

Abstract

The study investigated the effect of human resource Management practices on performance of Small and Medium Hotels in Osu Klottey Sub-Metropolitan Assembly of Greater Accra of Ghana.  Descriptive survey design was used for the study.  Stratified and simple random sampling techniques were engaged to sample 200 respondents out of a total population of 501 full time workers of the hotels.  Questions were formulated to guide the study.  Frequency tables and charts were used to present the responses.  Person’s correlation was employed to test the performance of the hotels.  Major findings were that correlation coefficient for the relationship between rewards and compensations and the firms’ performance was, however, negative - 0.269.  Also, it was found that the relationships between the hotels’ performance and the human resource management practices were statistically significant at alpha (?) = 0.05.  These indicate there are slightly little but positive influence on impact of the recruitment procedures on the hotels’ performances though rewards and compensations had little influence on hotels performance.  It also indicates that lack of rewards and compensations demotivates employees to give off their best.  Based on the findings some recommendations were made, which offers a new and improved performance.

Keywords: Reward and Compensation, Small and Medium Hotels, Firm Performance