Perceived Organizational Climate and Organizational Tenure on Organizational Citizenship Behaviour: Empirical Study among Ghanaian Banks

Abstract

Research into organizational citizenship behaviour has engaged the attention of Industrial and Organizational Psychologist in recent times with a lot of focus devoted to identifying the antecedents of such behaviours. The researcher sought to determine the extent to which engagement in organizational citizenship behaviour was influenced by perceived organizational climate and organizational tenure of employees in the banking industry of Ghana. Using correlational and cross-sectional survey designs, the researcher drew 152 respondents conveniently from the banks involved in the study. Pearson Product-Moment correlation and Independent t-tests were the statistical tools used for the analysis of the 2 hypotheses. Analysis of results indicates that employee’s perception of organizational climate positively influenced OCB. There was no significant relationship between bankers’ organizational tenure and OCB in the Ghanaian context. This study provides human resource practitioners with insights into the relationship between perceived organizational climate, tenure and OCB as a desirable work attitude. The implications of the study are discussed.

Keywords: Social Exchange Theory, Organizational Climate, Organizational Tenure, Organizational Citizenship Behaviour, Ghana