Author Details

Mwirigi, Rael N.

  • Vol 11, No 9 (2019) - Articles
    Mediating Effect of Service Quality on the Relationship Between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders In Nairobi City County, Kenya
    Abstract  PDF
  • Vol 11, No 9 (2019) - Articles
    Effect of Customer Centred Relationship Management Organization on Satisfaction of Commercial Banks’ Account Holders in Nairobi City County, Kenya
    Abstract  PDF
  • Vol 11, No 9 (2019) - Articles
    Effect of Technology Based Customer Relationship Management on Satisfaction of Commercial Banks’ Account Holders in Nairobi City County, Kenya
    Abstract  PDF


Paper submission email: EJBM@iiste.org

ISSN (Paper)2222-1905 ISSN (Online)2222-2839

Please add our address "contact@iiste.org" into your email contact list.

This journal follows ISO 9001 management standard and licensed under a Creative Commons Attribution 3.0 License.

Copyright © www.iiste.org