Table of Contents
Articles
Book Review: The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu, Richard B. Chase | |
Seungbeom Kim, Byungchul Choi | 1-2 |
Advances in Pulp and Paper Technology and the Implication for the Paper Industry in Nigeria | |
Ogunwusi, A.A., H.D. Ibrahim | 3-11 |
Revitalizing Infrastructure for Rural Growth and Sustainable Development | |
Akinleye Afolabi Ogungbemi, Gordon Monday Bubou, Johnson O. Okorhi | 23-30 |
Musculoskeletal Discomforts in Body Posture of Computer Users: A Quantitative Analysis | |
Vishal Kumar manhas, Suresh Kumar | 31-39 |
Modified Space Vector PWM Sequences for High Power Drives | |
K Abhishekam | 40-53 |
Impact of Customer Relationship Management on Customer Retention in the Telecom Industry of Pakistan | |
Saima Tauni | 54-59 |
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ISSN (Paper)2224-6096 ISSN (Online)2225-0581
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