Vol 4, No 10 (2014)

Table of Contents


Book Review: The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu, Richard B. Chase PDF
Seungbeom Kim, Byungchul Choi 1-2
Advances in Pulp and Paper Technology and the Implication for the Paper Industry in Nigeria PDF
Ogunwusi, A.A., H.D. Ibrahim 3-11
Revitalizing Infrastructure for Rural Growth and Sustainable Development PDF
Akinleye Afolabi Ogungbemi, Gordon Monday Bubou, Johnson O. Okorhi 23-30
Musculoskeletal Discomforts in Body Posture of Computer Users: A Quantitative Analysis PDF
Vishal Kumar manhas, Suresh Kumar 31-39
Modified Space Vector PWM Sequences for High Power Drives PDF
K Abhishekam 40-53
Impact of Customer Relationship Management on Customer Retention in the Telecom Industry of Pakistan PDF
Saima Tauni 54-59

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ISSN (Paper)2224-6096 ISSN (Online)2225-0581

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