Self-Advocacy: A Study of Access to Banking Halls and Services by Persons with Disabilities in Southwest Nigeria

Abstract

The Centre for Citizens with Disabilities of Nigeria executes self-advocacy initiatives to address issues related to social inclusiveness for persons with disabilities. The Centre executed a self-advocacy study regarding access to banking halls and services by persons with disabilities in Southwest Nigeria. The outcomes 0f the study demonstrates a significant need for structural accessibility, to respect consumers with disabilities’ desires to receive services rendered in banking halls.

Keywords: Self-Advocacy, Persons with Disabilities, Accessibility