Change Parent–School Disputes to Sustainable Development for the Indonesian’s Social Capital

Abstract

The study administrated qualitative method for IQA (Interactive Qualitative Analysis) to assess the preferred organizational change pattern for the Ombudsman of the Republic Indonesia (ORI). It adhered to the initiation of partnership done recently with the socialization at 13 Public Elementary Schools (PES) all situated in the Jakarta Metropolitan Area. Sustainability of such a partnership institution is the imperative for futher nation charater building, for the sustainability of the comparative advantage for the Indonesian’s social capital in the future globalized industry. Three separated focus group discussions (FGD) were held for 3 PES which incidentally chosen, since each readily available for FGD immediately after socialization. A systematic sampling was also managed to choose the most involved during the socializations to represent 6 teachers and 6 parents for every FGD. Another focus group interview (FGI) was also held involving 3 Principals and 3 Heads of School Committee (HSC) from the three schools. A nested sampling was applied here to supposedly eliminate their ‘deviant’ role in the FGD. The study conceived that a paradigm shift is needed for ORI-PES relationships to alter the watchdog philosopher into co-management and co-creation with mutual-trust based. More specifically ORI also needs, at the earliest of socializations, to convey successively the long-term strategic value along with learning for the complaint and the operational value along with learning for the investigation. For those, the truth of recovered mutual-trust across parents, schools and ORI would be stretched to ‘bridge-trust’ up progressing further the existence of trust in government that all be affirmed by the individuals. Since those generalized trust scales up within the PES educational domain, thus sustainable development for the Indonesian’s social capital would have been positively exist.

Keywords: Generalized Trusts, Ombudsman, Partnerships Management, Social Capital, Sustainable Development.