The Influence of Training, Competence, and Motivation on Employees Performance of Workers Social Security Agency in Banten Province, Indonesia

Abstract

This research aims to know the influence of training, competence, and motivation on performance of employees of the Workers Social Security Agency (BPJS Ketenagakerjaan) in Banten Region of Indonesia. The research was designed in a quantitative descriptive method with multivariate analysis involving 110 people as the sample. The results of this study conclude the coefficient of determination (R²) of performance variable by 0.4085 is explained by competences, training, and motivation with 0.36, 0.28, and 0.213, respectively. Hence, the results of this research can be a consideration in the efforts to enhance the employee performance.

Keywords: training, competence, motivation, and performance