Strategic Impact of Knowledge Management and Organizational Learning on the Percieved Performance of Selected Banks in Oyo State of Nigeria.

Abstract

This study investigated the impact of  knowledge management and organizational learning on the perceived performance of selected banks in Oyo State of Nigeria. The study aimed at determining the main and interactive effect of knowledge acquisition, knowledge distribution, knowledge interpretation, organizational memory, system orientation strategy and human orientation strategy on organizational performance. It also looked at the nexus between knowledge management variables as well as organizational learning variables and organizational performance.  Four hypotheses were formulated and tested using Multiple Analysis of Variance (MANOVA), Canonical Correlation and Multiple Regression. The findings showed that the independent variables (knowledge acquisition, knowledge distribution, knowledge interpretation, organizational memory, system orientation strategy and human orientation strategy) were predictors of organizational performance. The study also established a significant positive relationship between knowledge management variables as well as organizational learning variables and organizational performance. Based on the findings, it was recommended that  there  is a  need  for organizations  especially  banks  to efficiently and effectively manage knowledge and embrace individual and group learning in order to improve organizational performance and gain sustainable  competitive  advantage.

Keywords: Knowledge management, organizational learning, strategic management , resource based view , organizational performance.