Patient Satisfaction Visiting the Dental Clinics, Faculty of Dentistry, Najran University

Abstract

Objectives: To find out the level of patient satisfaction visiting the dental clinic of faculty of dentistry, Najran University, Saudi Arabia. Providing quality in health care is very important and it can be assessed by evaluating the patient satisfaction seeking dental care. Materials and Method: A cross sectional study was conducted at the dental clinics of faculty of dentistry at Najran University. A simple random sampling technique was used. A questionnaire consisting of twenty two questions was used.Results: A total of 160 patients participated in this study. The highest proportion (40%)of the patient belonged to the age group of 18-25 years. The most common reason to visit a dentist was found to be for restoration of teeth(35%).Majority of the participants (93.75%) said that they would recommend the treatment provided at the clinics, College of dentistry to others.Conclusion: The survey showed that most of the patients were satisfied with the dentist-patient domain.

Keywords: dentist, patient, satisfaction, dental clinics, Najran University