Satisfaction of Tunisian Healthcare Staff Towards Preparedness of Covid-19

Abstract

Introduction: Since December 2019, china, where the first cases appeared, has declared that it is fighting a new generation of Betacoronavirus from the corona family. She was shocked at the speed of transmission of this virus (Zhang, 2020; Li, 2020; Zhu et al, 2020; Misra, 2020). The start of this pandemic was sudden for everyone but all health systems must be well prepared to fight this health emergency (Zhang, 2020). Tunisia recorded its first case in 02 March 2020, three months after the onset of infection in China. According to INEAS (2020), it important to prevent the transmission of this virus by protecting hospitals and health care workers. To discover what happened in the practice side, this survey will conducted.

Aim: To describe the satisfaction of health professionals with the strategy adopted by the Ministry of Health and the new measures taken by hospitals, as well as the availability of protective equipment and the dissemination of information.

Methodology: This survey is a quantitative descriptive cross-sectional study which will study satisfaction among healthcare staff. It was carried out in multiple hospitals in Tunisia in 21 days from March 2020 until April 2020. Finally, 454 healthcare professionals agreed to participate in our study (n = 454). An auto-administrative questionnaire was distributed to the participants.

Results: Most of the respondents are young people, which explains why 83,3% of them have professional experience <10 years. More than 50% were not involved in decision-making either in the hospital or in the department in which he works. More than 70% did not participate either in training on hygiene measures or on triage of patients or on the white plan and the precision of the role of each. More than 60% of the participants were not satisfied with the availability of protection material except for the disposable gutters and for the liquid soap.

Conclusion: Despite the fact that Tunisia has experienced the pandemic of SARS-Cov-2 late in comparison to other countries, the health professionals were not satisfied with the procedures and preconceptions put in place.

Keywords: SARS-Cov-2, professional health care, satisfaction, pandemic

DOI: 10.7176/JHMN/76-09

Publication date:June 30th 2020