Constraints on Promoting Mobile Banking in Namibia

Abstract

The purpose of the study was to establish constraints or challenges on promoting mobile banking Namibia. Data collection instrument used is interviews while data analysis took the form of themes, graphs and tables. The findings indicate that key constraints are connectivity and interoperability followed by regulation, fees, customer education and data sharing. Recommendations such as investment in additional base stations and other related infrastructures as well bringing about interoperability in the Namibian National Payment System are some of the ways that can be implemented so as to promote mobile banking in Namibia.