Impact of Technological Innovation Management on Health Care Service Delivery: A Systematic Review

Abstract

This work was funded by the National Nature Science Foundation of China (71774069).

Abstract

The objective of this study is to provide a comprehensive, systematic review on the progress of research on technological innovation management literature in healthcare delivery and its impact, whereby we seek to highlight the knowledge gaps, and provide researchers and scholars’ approaches for future research. We statistically reviewed and analyzed 289 articles relevant to our research objectives using publications in journals, articles, conferences and those available in press from 1990 to 2018. Based on which we critically synthesized 36 articles for content analysis (conceptual, and empirical studies) and created a framework for technological innovation management research. Content analysis showed some appreciable contributions of conceptual, empirical, evidential and review articles in the field. We observed that though there has been some research into the area of innovation, open innovation and the application of technological innovation in the area of health care delivery, little study has been done in assessing the impact management of such technological innovation on the delivery of public health care services to citizens; thus the use of our proposed framework will provide guidance for researchers and scholars seeking to advance discussions and studies in this area.

Keywords: Technological innovation management, technological innovation, process innovation, open innovation, public health, research and development (R & D).