IT Human Resources Considerations in Kenya

Abstract

A critical issue in the management of IT organizations is the management of IT human resources. The people and their skills are the heart of the organization. In the past, there has been a focus on the technical skills needed to manage and develop the technical components of the IT organization. Today the skills requirements are considerably broader, including general management expertise, deep business and industry knowledge, and interpersonal skills.

Keywords: Interpersonal skills, Soft skills, Business skills, Technical skills