Motivational Factors Influencing on Job Satisfaction: A Case Study on Private Commercial Banking Sector in Rajshahi, Bangladesh

Abstract

Now a day, bank is a more attractive and profitable business organization in Bangladesh. For the past few decades, numerous studies attempted to explore the relative importance of understanding job satisfaction. Realizing the need to sustain in the banking industry, this study was conducted for exploring the antecedents to the strengthening of job satisfaction. This report is designed for identifying the “Motivational factors influencing on job satisfaction: A case study on private banking sector in Bangladesh.” It is a descriptive study based on the primary and secondary data. Five Private Commercial Banks namely NRBC Bank Ltd. (8 respondent), NCC Bank Ltd. (8 respondent), One Bank Ltd. (8 respondent), Mercantile Bank Ltd. (8 respondent), Islami Bank Ltd. (8 respondent) are considered to conduct the study. 40 sample sizes are dispersed to collect the data, for the consequence of the study researcher considered some factors. Moreover, those factors are taken under the close ended questionnaire and find out the data from sample and to analyze the quantitative data, the researcher explored the internal structure and measurement by using percentage format and tabulation form. Researcher has used five likert scales for rating employee’s job satisfaction. Then researcher has calculated the percentage of each question answer and find out the result. Aggregately 47% of the employees are highly satisfied and it is the highest portion of employees on the level of job satisfaction. Very dissatisfied portion is lowest. Therefore, it can say that most of the private commercial bank employees are satisfied on their job. After considering above factors researcher identify that Salary structure, Management policy and Job environment  are motivated private bank employees more than other factors and researcher recommend that private bank authority should be more concentration on the above factors those make their employee more satisfied towards their job and reduce the tendency of  switching over.

Keywords: Motivational factors, job satisfaction, Salary, reward system, promotion and job environment.