An Evaluation of the Effectiveness of the MCA Rural Banks Computerization and Interconnectivity Project Implementation: A Comparative Case Study of Amanano and Odotobri Rural Bank Limited

Abstract

The aim of this research project is to addresses the effectiveness of the MCA Rural Banks Computerization and Interconnectivity project to the rural banks. This study will provide an exploratory look at the challenges surrounding the computerization project implementation and how the system administrators, Managers and staff of Amanano and Odotobri Rural Bank in particular perceive them.Collation of the relevant data is followed by a discussion of the challenges emanating from the computerization project that impedes on the effectiveness of the process. After analyzing the relevant information, it became apparent that there are three primary results, which are shown here. The first is that, strategic planning for the computerization project is fundamental and key to the ultimate effectiveness of MCA computerization project. Planning with regard to the acquisition of equipment for the computerization project has proven to be a difficult accomplishment regardless of the type of rural bank. Secondly, training and sensitization of the staff on information technology has proven to be a major factor in effective implementation of the project. This trend speaks directly to the lack of training and the difficulties rural banks face during the computerization of their banks. Finally, it is shown that the expertise level of staff with regard to Information Technology has proven to be a contributing factor to the effectiveness of the computerization implementation process.

Keywords: Information and Communication Technology, IT Planning, Millennium Challenge Account (MCA), IT Procurement, IT implementation, RCB, ARP Apex Bank