Inter-Departmental Relations and Effective Service Delivery in the Local Government System: A Perspective from Nigeria

Abstract

This paper examined the role of Inter-departmental Relations as a critical factor among others in ensuring effective service delivery at the local government level in Nigeria. It is qualitative in its data collection and analysis; combining it with the use of the systems theory which perfectly situates the import of inter-dependence that engenders the achievement of organizational goals. The analytical discussions reveal that lack of interdepartmental relations amongst units and departments, is a combining factor leading to ineffective service delivery at the local government level. The paper among other things recommends that the government should ensure that units and departments of the local government must see themselves as parties in progress; emphasizing interdependence rather than independence as well as ensuring that all categories of personnel in the local government be availed of the opportunity to attend special seminars and workshops, where they will be taught utilities of cooperation, interdependence and compromise which will equip them for effective service delivery.

Keywords: Service Delivery, Inter-departmental Relations, Local Government, Interdependence, Compromise