Electronic Government Re-Inventing Governance: A Case Study of Pakistan

Abstract

This study evaluates the importance of the emergence of Electronic Government (E- Government) as a tool  of practice in the re-invention of  Governance. It presents e-Government as wide-ranging of Electronic Democracy (eDemocracy), and Electronic Business (eBusiness), examines the nature and scope of developments in this emerging field.  In the contemporary scenario, e-government is already in its second decade. More or less all countries around the world are introducing the e-government as a tool for reducing cost, saving time, improving social services and increasing efficiency and effectiveness of in public sector improving social services. E-government is a relatively new concept in Pakistan.  However, being a developing country, it is facing serious problem regarding adoption of e-government and public delivery services. The purpose of this study is to evaluate the impact of e- government on public service delivery with a view to identify opportunities and challenges for the government and the governed.  It may be made clear here that it does not provide an in depth analysis of various factors and forces. Instead, provides synoptic view of various issues and problems related to e- government.

Keywords: E- Government, Good Governance, Accountability, Public Service Delivery, Information and Communication Technologies (ICT) and Smart Government