THE INFLUENCE OF ORGANIZATIONAL CULTURE, LEADERSHIP STYLE AND ORGANIZATIONAL COMMITMENT TO EMPLOYEES PERFORMANCE (A Case Study in the Provincial Health Department of East Nusa Tenggara)

Abstract

Background: Employee performance is the outcome of duties and responsibilities, then the authority of ones in their holding position, within an organization of either government or private companies in a range of time, to reach the target or goal of an organization. Employee performance needs to be improved in order that the target is fulfilled. Provincial Health Department of East Nusa Tenggara is a public organization (bureaucracy) whose role is to provide public services. The success of the organization is strongly influenced by the performance of employees. Employee performance needs to be improved in order to achieve the objectives of excellent service to the community, namely the creation of services presented by the government apparatus in accordance with the standards or satisfies/profitable, effective and efficient, and also can provide a positive image. Strong organizational culture would trigger employees to think, behave and act in accordance with the values of the organization. Correspondence between the culture of the organization with member organizations that support it will give rise to employee performance. Leadership style of a leader or manager in directing and mobilizing subordinates to achieve the planned objectives is important in an organization. Organizational commitment is the partiality of a person as a member towards the organization to play an active role in order to achieve the goal. The aim of this study is to analyze the influence of the organizational culture, leadership style, and employee commitment to increase any performance to run duties and responsibilities in Provincial Health Department of East Nusa Tenggara.

Method: This research uses an explanatory survey, under cross sectional design, along with the saturated sample of 197 employees and the instrument used was a long list of questionaire. The analysis techniques used in this research is a Structural Equation Model (SEM) by lisrel 8.50 software.

Results: The results of the research in Provincial Health Department of East Nusa Tenggara indicate average organizational culture 96.9492 (excelent), 74.0964 leadership style (very good), organizational commitment 78.2843 (very good) and the performance of employee 64.4619 (very good). Excellent organizational culture shown by team orientation indicator indicated 46.3% while the not good organizational culture on stability indicators 3.6%. Good leadership style shown by control indicator indicated 55.3% while not god leadership style on motivation indicator 1.5%. Good organizational commitment shown by normative commitment indicators indicated 55.3% while the not good organization commitment on sustainable indicators 9.6%. Good employee performance shown by quantity indicator indicated 69.0% while the not good employee performance on timeliness indicators 1.0%. The result indicates that there is a causal relationship between variables that influence and criteria of Goodness of Fit that is chi-square = (812.96); GFI = (0.71); AGFI = (0.63); RMSEA = (0.14). Organizational culture has a positive and significant effect on leadership style, organizational commitment and the performance of employees. Organizational commitment has a significant and positive effect on employee performance. However, leadership style does not significantly affect the performance of employees.

Conclusion: The Employee Performance of Provincial Health Department is developed by organizational culture and organizational commitment. Therefore, it is advisable to increase the organizational culture and organizational commitment in order to achieve a good employees performance. In improving the organizational culture of the Provincial Health Department of East Nusa Tenggara need to improve the completion of work through team work. Improvements can be made by civilize finishing work in teams rather than individuals, while increasing organizational commitment in Provincial Health Department of East Nusa Tenggara of the leadership needs to give appreciation to employees who complete the work well and empowering all employees and not focus on specific employee.

Keywords: Organizational Culture, Leadership Style, Organizational Commitment, and Employee Performance.