Review Assessment of Concept Conflict Views, Causes and Management of Conflict

Abstract

One of the most important issues regarding conflict is that it is inevitable in everyday life. Conflict refers to a situation in which persons or group disagree over means or ends and try to establish their views in preference to others. On the other hand, states that conflict is perceived or experienced incompatible differences within the individual or between two or more individuals which may lead to some or other form of opposition. Conflict cannot be regarded as a sign of incompetence; it is a legitimate aspect of human behavior. It is not only avoidable but also serves a useful function for stimulating creative solution to problems. Conflict can have a positive or negative outcome, depending on how it is managed. For principals to be effective in a situation he/she needs to learn how to create positive conflict and how to manage negative conflict. The finding in this investigation revealed that performance evaluation system and the reward attached to it was found to the top major causes of conflict between teachers and principals. In addition, communication problems, bad working conditions, lack of participative decision-making, lack of commitment and lack of collaborative problem solving were among the major causes of conflict.

Keywords: Concept, Conflict, Effects of Conflicts, Management, Nature, Types of Conflict

DOI: 10.7176/PPAR/13-6-01

Publication date:September 30^th 2023