Influence Of Public Trust in the Police on Crime Reporting Behavior in Kamukunji Subcounty, Nairobi County, Kenya

Abstract

Crime reporting behavior plays a pivotal role in effective law enforcement and crime prevention, yet global underreporting persists due to diverse cultural, social, and institutional factors. Within Kamukunji Sub-County, a substantial portion of crimes, about 40%, remains unreported annually, highlighting significant discrepancies in official crime data. This research aims to assess how perceived police responsiveness, confidence in police integrity, willingness to cooperate with police, and satisfaction with police services influence crime reporting behavior. Employing a mixed-method approach drawing from the Perceived Behavioral Control and Socio-Ecological Model, the study utilizes quantitative surveys and qualitative interviews to gather insights. The analysis reveals that residents' perceptions of police responsiveness significantly impact crime reporting behavior in Kamukunji Sub-County. Issues such as delayed police response, perceived ineffectiveness, and lack of preparedness among responding officers contribute to widespread dissatisfaction. Furthermore, deficiencies in follow-up actions and communication from law enforcement agencies exacerbate trust deficits and hinder formal crime reporting. Examining confidence in police integrity uncovers pervasive skepticism and distrust among residents, particularly concerning honesty, ethical conduct, and fairness in treatment. Dissatisfaction with the transparency and accountability of police operations further diminishes trust and cooperation with law enforcement, hindering efforts to promote crime reporting behaviors. Residents' willingness to engage with law enforcement and report crimes is influenced by trust deficits and gaps between expectations and perceived reality regarding police effectiveness and accountability. The study underscores the need for targeted interventions to address trust deficits, enhance community engagement, and promote cooperation with law enforcement agencies to ensure effective crime reporting and community safety in Kamukunji Sub-County.

Keywords:  Crime reporting behavior, police responsiveness, integrity, trust, community engagement.

DOI: 10.7176/PPAR/14-2-05

Publication date: June 30^th 2024