Unequal Workload Distribution in Law Enforcement: Barriers and Implications for Employee Performance

Abstract

Workload distribution plays a critical role in the functioning of law enforcement agencies, where high-pressure environments and rigid hierarchies often result in task imbalances. In many such organizations, systemic and interpersonal dynamics contribute to unequal task allocation, undermining employee well-being and operational efficiency. This qualitative study explores the systemic and interpersonal barriers contributing to unequal workload distribution within a hierarchical law enforcement agency and examines their effects on employee performance. Drawing from nine semi-structured interviews with non-supervisory personnel, the research identifies two core themes: structural inefficiencies and interpersonal challenges. Structural barriers include inconsistent task allocation, role ambiguity, and operational inefficiencies that result in overburdened employees and heightened stress. Interpersonal challenges involve lack of recognition and strained supervisor relationships, further affecting morale and productivity. The findings highlight the need for equitable task distribution frameworks, improved communication practices, and leadership development initiatives. This study contributes to the field of workforce management by offering actionable insights tailored to structured and high-stakes environments such as law enforcement

Keywords: workload distribution, employee performance, law enforcement

DOI: 10.7176/PPAR/15-2-01

Publication date: May 30^th 2025