Health Financing In Ghana: Perceived Factors That Help Healthcare Facility Providers to Render Services to Clients of National Health Insurance Scheme

Abstract

Health financing has become a universal concern especially for developing countries. Ghana has introduced National Health Insurance Scheme (NHIS) programme for its residents. This paper explores the perceived factors that help the accredited Healthcare Facility Providers (HFPs) to render services to the clients who have registered with the NHIS. The design used a survey which relied on questionnaire that provided six factors for respondents to rank according to how important they perceive the factor to help them in serving the clients of NHIS. These factors were selected based on the researcher’s own interactions with the HFPs. Claims payment was ranked as the most important factor, followed by staff at post, patients support facilities, services rendered, culture at the facility and facility location. These factors were discussed and recommendations were made to help HFPs serve the clients of NHIS.

Keywords: National Health Insurance Scheme (NHIS), Healthcare Facility Providers (HFPs),   Community-based Health Planning Service (CHPS)