A Comparative Analysis of Cost and Benefit of using Information Technology in a Corporate Institution

Abstract

The purpose of this paper was to make a comparative analysis of cost and benefit of IT use within an organisation. The simple and stratified sampling techniques were used to select a group of 120 IT employees. Data analysis was done using percentage, frequency, the T-test and ANOVA. It was realised that cost areas of the use of information technology within the organisation are hiring of IT staff, training of IT staff, maintenance of equipment, motivation (remuneration) of IT staff, payments for utility bills consumed by IT equipment and royalties. Also, the areas of benefit of IT use within the organisation are easy management communication; increased speed of production; speedy service delivery; improved avenues of marketing and sales; improved access to customers and prospective customers; enhances market share; and promotes organisational productivity.

Keywords: Information technology, application, sectors, benefit, cost