Increased Focus on Human Resource Practices leads to Organizational Effectiveness: A Study of Law Enforcement Agencies in Pakistan

Abstract

Organizational effectiveness, in general, is based on the integration of goals of the organization and the employees. Neither of them should be viewed in isolation. This article is designed to explain effect of increased focus on human resource practices leading to organizational effectiveness. The researchers have examined as to what extent the role of talent management, conflict management and reward management influence organizational effectiveness particularly in hierarchical organizations such as law enforcement agencies. The study was conducted in twin cities of Rawalpindi and Islamabad of Pakistan for law enforcement agencies including their training academies. Sample size consists of 264 respondents, who filled the questionnaire out of 300 respondents. After analyzing the data, findings showed that there is a significant impact of all these human resource practices i.e. talent management, conflict management and reward management on organizational effectiveness. Results showed that increased focus on employee’s related issues accelerates organizational effectiveness. As employees get their issues addressed, the organizational effectiveness moves in a positive way. Moreover, this study indicates that the combined effect of most relevant human resource practices on strength of the organizations will be positive rather than application of other least effective/relevant human resource initiatives. Since concept of “happy employees are more productive rather than productive employees are happier” is mostly studied for business organizations and hardly any law enforcement agency applies the same for its effectiveness, therefore, the topic is highly of research interest in current years. Thus Organizational effectiveness should also be researched in the context of non-profit organizations such as law enforcement agencies being most vital for stability and economical strength of countries like Pakistan. Limitations of the study are also highlighted at the end.

Keywords: Organizational Effectiveness, Law Enforcement Agencies, Human Resource Practices