Impact of Training and Development on Organizational Effectiveness: Evidence from Selected Public Sector Organizations in Nigeria

Abstract

This study is on impact of training and development on organizational effectiveness in public sector in Nigeria. The study sought to determine the nature of the relationship between training/development and   organizational effectiveness; to highlight the benefits of training and development in Nigeria public sector and to ascertain the impact of training/development on organizational performances. Sixty six (66) copies of the questionnaire were administered. 55 were duly completed and returned while 11 were not returned. The data generated from the field were presented and analyzed with descriptive statistic while the corresponding hypotheses were tested with the chi-square, Pearson’s Correlation and linear regression. The finding indicated that: There is positive relationship between training/development and organizational effectiveness. The increase in job satisfaction and reduce employee turnover are the benefit of training and development in public sector. Inter-personal and teamwork are the effect of training/development on organizational performance. The study concluded that effective training is an investment in the human resources of an organization, with both immediate and long –range returns. However mere investment is not enough; organizations need to manage training programs more effectively so that they can get the highest returns from their investment. The study recommends that organizations should make training and development of their employees a regular activity. Training has to involve more than just basic skill development. That is, to use training to gain a competitive advantage, organizations should view training broadly as a way to create intellectual capital.

Keywords: Training, Development, Organizational Effectiveness and Organizational Performance, Nigeria