Investigation for Success Factors In Using Portals as a Knowledge Sharing Mechanism

Abstract

Defining the concept of portal as a framework for integrating information, people and processes across organizational boundaries through software solution installed on organization infrastructure which may include internet, intranet, and extranet network. Portals play importance role in knowledge sharing and management as a gateway to all unstructured, structured, and collaborative information and knowledge within organization so that the user can easily work on this personalized platform.

Firstly, i would like to explain the functions of some important concepts like portals and knowledge sharing. Furthermore, I will also explain the role of portals in knowledge sharing process and how it can improve the knowledge management in the organization. This paper will discuss and focus on the success factors for excellent portal implementation and how to use the portal to achieve knowledge sharing in the organization. In conclusion, I will determine the success factor on using portal as knowledge sharing tool and how it can improve the knowledge management overall in the organization and how the portal becomes strong point in the organization to publish knowledge sharing culture and support decision making. As Example for the portals, I’ll explain some features for MS SharePoint.

Keywords: knowledge management, Portals , MS SharePoint