Factors Affecting on Employees Retention in Banking Sector: An Investigation from Karachi

Abstract

This study is an attempt to investigate the factors of employees’ retention in the banking sector of Karachi, Pakistan and find out its impact on the performance of Banks. Employee’s retention is major and vital issue facing by the banking industry in Karachi because of the shortage of skilled employment, economic growth as whole and employee turnover. Karachi is a economic hub and highly depends upon banking activities but banks are facing difficulties to manage their policies regarding motivation, training and development. Therefore it requires long term planning to cover the future related problem in this field which should be realized today. This study focuses on the primary data, which has been collected through closed ended questions with a five point Likert Scale. The study uses purposive sampling technique to capture the response of bankers. The collected data has been examined and evaluated through Statistical Package for Social Sciences (SPSS). The results of data have been critically examined through each and every angle and hence, we reached on the finding of the research.

This study concluded that there is a strong relationship between Employees’ motivation and employees’ retention among employees of banking whereas employees’ training and development has no relationship with employees’ retention. It is suggested that banks should mold their policies regarding employees’ training and development, which will help banking sector to retain employees for longer time.

Keywords: Employees retention, Employees training, Employees motivation, Employees development.